Photoshop Elements – locate your serial number. Creative Cloud app asks for serial number. Learn more about an invalid or revoked serial number. We block serial numbers that we did not issue, or that are fraudulent. Once you find your serial number, register your product. You can find your serial number on the Adobe Licensing Website. You’ll find this code beneath the scratch-off foil on the back of the card. The prepaid card contains a code you use to obtain your serial number and download your product. The serial number is a digit numeric code. Find your serial number on the disc sleeve or on the product box. The redemption code is a digit alphanumeric code.įor detailed instructions, see Redemption code help. Find your redemption code on an insert card inside the box. You might have a serial number or a redemption code depending on your product and where you purchased it. You use the redemption code to obtain your serial number. If you purchased from a store, you may have received a redemption code. In Registered products, note the serial number for your app. Troubleshoot when Creative Cloud apps ask for a serial number. Creative Cloud apps don’t require serial numbers.

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